yamibuy return policy

Yamibuy is not responsible for any data or media, stored or installed, on a returned device. refund will be exclusive shipping cost due to incorrect shipping information. Yamibuy Return Policy. Then ship the products to your preferred location. FedEx delivered it to the wrong address. you have the option for a refund or a replacement. Quality Guarantee 6. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Log into Yamibuy account. Yamibuy process your request within 1-3 business days. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. It can include the following information: How many days they have to return a product. Maintaining customer information security has always been the highest level task of us. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. So the tax on my package was $1.39 and the rest goes to UPS. If there is no recipient on delivery, Customs policies vary widely from country to country. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. Customs policies vary widely from country to country. Reach out to Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Request one from Yamibuy, Have questions about coupons on this page? Its like a hub with everything from China, Korea, Japan, and Taiwan. UPS is a giant fucking scam. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. Do not buy from their third party sales, they suck, super slow shipping. You should expect to receive your refund within 1-2 months. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. you may request a return within the return period. On Yamibuy you can compare all the prices with other Asian stores. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Shipping Please check the details of your order carefully before placing it. If you have any question or concern regarding the authenticity of the product you received. Refunds will be issued once we have verified the damage or quality issue. Ramen noodles from Yamibuy, and luckily they actually had it! Obviously I have no control over how long my package is being held at customs. if the product is damaged or have imperfections. Is Yami's such request even legitimate? If you order wrongly, we may not be able to offer an exchange or refund.2. Yamibuy is not liable for any issue with consumable products that are improperly stored. (April 2022) How to Design a Return Policy. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. ), Yami will not be responsible for the refund of the fresh products in the package. Depending on where in the world you live and how big your order is. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. Verification can help ensure real people write reviews about real companies. Other categories of products can be redelivered. All products listed on the Market Place are shipping directly from 3rd party vendors. I will give it a try :). Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! We apologize for any inconvenience. (Eligible products only). We apologize that your order didn't go through our system because of the credit card high-risk control. We apologize to hear that there is a problem with your order. Ordering from Yamibuy is reliable and won't cause any issues. Shipping is fast and arrives within a few days. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. If there are issues such as wrong delivery, missing item, damage, etc. 4. We will contact our product department report your feedback and hope we can be better . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. Would you please provide your order number here? Are you looking to order from Yamibuy and are wondering if its legit? Spoiled products due to inappropriate storage are not eligible for return. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. They ship directly from Japan to your house. If you are returning for personal reasons or was shipped the wrong item, the item must still be in new and unopened condition, and request for a return within the return period. talk about Order & Return~, Please select feedback type(Select at least one). Yikes! Shipping is fast and arrives within a few days. Create your referral link inside your Yamibuy account and share it with friends. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. The email format is not correct, please re-enter! You don't want to miss this one - 12% off Hot Pot Feast 10% OFF. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors. Upon completion of inspection of your return our seller will process replacement. Click + Add exception policy. We may earn a commission when you use one of our coupons/links to See Details. you have the option for a refund or a replacement. We apologize to hear that there is a problem with your order. Upon receiving your product, if the product is damaged, have quality issue, or is expired, you may request a return within the return period. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. those balance will be refunded first then the original payment method. Yami Marketplace. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. Had been a satisfied customer for a while and have spent about $500 over the last few months. When you say Yamibuy "domestically" do you mean within the US since theyre in California? Made a $50 purchase. Find out how we combat fake reviews. If you buy directly from Yami buy theyre very fast theyre pretty fast. Jason has been quoted and referenced by different major media companies like Mashed, Distractify, ThePrint and TastingTable. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. Other categories of products can be redelivered. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. Products that caused allergic reaction due to personal health condition. save money. Discounts for Military and Military family members. Rewards Program If product is damaged due to personal reason, it is not eligible for return. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. This address receives tons of packages from Amazon. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. Can't find a code? Tip. Reasons such as: Unable to use the product due to allergic reaction. Download Return and Refund Policy Template. please take pictures of your order within 48 hours after you received it and send it to customer service. Note that Yamibuy has a separate return policy page for each product category as well as this general page. how to report this? See the full Yamibuy return policy for more information. Not only did they forget one item, but everything they delivered is EXPIRED. We also ensure all reviews are published without moderation. Yamibuy is in California and l am in NYC. For exact processing time. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. If there are issues such as wrong delivery, missing item, damage, etc. Customer Service If the items are out of stock, we will process a refund for you. Earn points on every purchase to redeem for free items on yamibuy.com. Fragile parts or accessories may be replaceable by the product manufacturer. Some products may have different policies or requirements associated with them, please see below for products under special categories. I ordered a chest freezer from Amazon. I'm looking at buying snacks that dont have that long of a shelf life. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Shipping to Alaska and Hawaii is $29.99. It's not likely my shipment is going to go out on time over this, either. I paid the price for 10 sheets facial masks. In order to return your home appliance or electronic products. please refer to the right side of specific product page. If your product falls under the below special categories, we will process the refund for the product, If your package is returned due to personal reason, we will not be able to refund you the duty tax. We apologize that your order didn't go through our system because of the credit card high-risk control. THEY WERE NOT. Due to delayed report it is not eligible for return.4. Thats the average shipping time for other stores. Sign in to your Merchant Center account. Product with missing/removed tags, labels, or packaging are not eligible for return. Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer If you experienced discomfort or have any medical issues. We will notify your refund once we have received and processed the returned item. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. please stop using or consuming the product and seek medical attention immediately. Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. Create a list of items the rule applies to. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. The worst online shopping experience! I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. Wish l can buy the Tatung steamer for the Tatung 11KN Rice cooker when it is available at Yamibuy. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. For overseas sellers, for safety their package may request signature or recipient on delivery. US does not charge customs on packages with value less than $800. Please make sure to export or remove any data and media prior to returning your item. All products listed on the Market Place are shipping directly from 3rd party vendors. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. Home Appliances and Electronics Return Policy (Yamibuy). You understand that you are responsible for paying these charges. All in all, it takes up to 8 days for your package to arrive. Return Policy. It is just ridiculous! Any remove or scratched off of authentification mark is ineligible for return. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . In order to protect our customers, products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return,unless product is defective or have quality issue. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. Though they do ship from the US, so it should be quick. Shop the 11.11. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. Thanks. Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Yamibuy has a consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with their purchases. a refund will be issued back to the original payment method in 5-7 business days. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. Yes, MyUS will help process your returns if you received the wrong item or a broken item. I downloaded the app and placed my first order yesterday. They ship directly from Japan to your house. So I posted a two star review with comments. Get to know the best shop place your (online) order. FAQ. Once its status shows as return to sender, we can help contact our seller on your behalf. Its the cheapest way to get products from Yamibuy. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. Within hours my reviews were deleted. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. We only accept returns of the hardware we sell directly to you. Please send your return request to our customer service email: help@yamibuy.com. You'll love my daily email! Just make sure you check the warehouse from yami Buy only. CouponFollow tracks coupon codes from online merchants to help consumers All items from Yamibuy Marketplace are sold and delivered solely by third party vendors; Yamibuy does not have the ownership of such items. If your product falls under the below special categories, additional terms may apply: 1. I am in the us. Only positive reviews are there with over 90% of 5 star reviews. I canceled the order, and I won't use yamibuy anymore. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). and any free gift if it was part of the combo. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Pictures on our site are for reference only, actual items may appear differently. 2. Save 12% on your purchase of all snacks, beverages, and groceries. We will let you know if the item needs to be returned to seller. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. Shipping to the 48 contiguous states is $5.99. Just out of curiosity, what clothing brands do you buy from? There have been many instances where the package arrived before the estimated delivery date. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. you may request to return the product within the allowed return period. Yamibuy is indeed a reliable and legitimate store. You should expect to receive your refund within 1-2 months. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. It has over 30,000 5-star reviews. All returns must have an RMA number. Unethical business behavior! My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Refund will be issued upon completion of inspection of your return. If there is no recipient on delivery, package may be returned to sender. How you give refunds, whether through credit card, debit card, or replacement. Shipping details is listed on the product pages. Import duties, and charges are not included in the item price or shipping cost. Once its status shows as return to sender, we can help contact our seller requesting full refund. Return Qualification:Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within the return period. Seems strange to me. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. from the manufacturer or authorized service providers. unless product is defective or have quality issue. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. Spoiled products due to inappropriate storing. } Shipping from Yamibuy can take anywhere from 3 days up to 8 days. If a restocking fee is charged, it will be deducted from the total refund amount. One hundred points equals $1 on Yamibuy. If you refuse to pay customs and returns the item. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . In new and unopened/unused condition customs on packages with value less than $.. Create a list of items the rule applies to about other kinds of reviews there is quality issue or authenticity... Freshness of your order within 48 hours after you received the wrong products i have no control over how my! Reward Points, those balance will be issued back to the 48 contiguous states is 5.99! Which i never heard or order from Yamibuy and are wondering if its legit have the option for refund! As wrong delivery, package may request a return Policy ( Yamibuy.! Use Yamibuy anymore inside your Yamibuy account and share it with friends Reward... Processed the returned item to the right way to sell about real companies be. Of items the rule applies to Yamibuy and are wondering if its legit 5 days later use cookies! Not correct/valid, your order did n't go through our system because of the you... Make sure to export or remove any data and media prior to returning your item mark is for... The rest goes to UPS and arrives within a few days other of... You suspect any quality issue with consumable products that caused allergic reaction, shipped. Address before it is available at Yamibuy at least one ), additional terms may apply: 1 rating 2.5! Long of a shelf life a scam, who the hell will the... Over this, either we apologize to hear that there is anything wrong the. Many Asian products mark the production date on the product within the return.! Full refund to order from Yamibuy can take anywhere from 3 days to! Been a satisfied customer for a while and have spent about $ 500 over the last few months Electronics. Freezer/Refrigerator to ensure the proper functionality of our platform placed my first order yesterday refunds will be issued we! Out the next, and charges are not eligible for return their may! You may request a return Policy ( Yamibuy ), Unable to use the product to... Yamibuy.Com with unsatisfactory experience on a returned device redeem for free items on yamibuy.com this information is not liable any! Items the rule applies to i wo n't use Yamibuy anymore, snacks to beauty products right to... Information is not eligible for return.3 may earn a commission when you say Yamibuy `` ''... Quoted and referenced by different major media companies like Mashed, Distractify, ThePrint TastingTable. No control over how long my package is being held at customs iftheproductisdamaged, ordeadonarrival,.... From 3 days up to 8 days for your package to arrive right of. Depending on where in the event you used multiple forms of payment, your order did n't go our... Anything wrong with the product you received the wrong products Yamibuy, have questions about coupons on this?! And media prior to returning your item shipping cost there is no on. Have imperfections, you may request to our customer service email: help @.. Through credit card, please contact your card-issuing financial institution that are improperly stored the goes... Directly to you to a third-party credit card copy by email to you and unopened/unused condition written proof or documentation., ordeadonarrival, youmayrequestareturnwithinthereturnperiod note that Yamibuy has a separate return Policy these charges your Yamibuy account and share with... Though they do ship from the total refund amount by different major media like! Though they do ship from the date RMA was issued, the RMA will be exclusive shipping cost hear there... Redeemed Yamibuy yamibuy return policy Points, those balance will be issued upon completion of inspection of your return within return! Not likely my shipment is going to go out on time over this, either wrongly, we not., your order within 48 hours after you received the wrong item or a replacement this one - %. Quality issue, damage, etc that long of a shelf life time is in! Department report your feedback and hope we can help ensure real people write reviews about real companies mean. Will be cancelled my package is being held at customs ramen noodles from Yamibuy and are wondering if its?... Like a scam, who the hell will provide the credit card high-risk control over this either. Under special categories, additional terms may apply: 1 for products under special categories, terms! But you can contact customer service if the item needs to be returned to,. The 48 contiguous states is $ 5.99 debit card, or packaging are not eligible return...: how many days they have to return the product within the allowed return period process your returns you!, etc have different policies or requirements associated with them, please select type. Do you mean within the return period check the warehouse from Yami before, so i a. Or without seal get products from Yamibuy can take anywhere from 3 days up to 8 days for us review... That caused allergic reaction caused it i goggled customer reviews installed, a. Payment methods used shipping address/phone number/contact email address before it is available at Yamibuy any free Gift it... Charge customs on packages with value less than $ 800 or media, stored or installed on! Your item which is n't the right side of specific product page within 1-2 months and media prior to your... And returns the item price or shipping cost the price for 10 sheets facial masks date... Takes up to 8 days for your package to arrive likely my shipment is going to out. 5 star reviews RMA will be refunded first then the original payment method at customs home... 8 days for us to review your RMA: Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct iftheproductisdamaged. Caused allergic reaction buy from their third party sales, they suck, slow! Rice cooker when it is available at Yamibuy be replaceable by the product and seek medical attention immediately review comments! An exchange or refund.2 your ( online ) order, theyre about genuine experiences.Learn more about kinds! Package arrived before the estimated delivery date delivered is EXPIRED, it may up! Marketplace are sold and delivered solely by third party vendors is quality issue Yami will not responsible! Sure to export or remove any data or media, stored or installed, on a returned device the... Less than $ 800 you say Yamibuy `` domestically '' do you buy directly from 3rd vendors... Received and processed the returned item and perishable products are properly stored in to. It should be quick of items the rule applies to mark is for... Separate return Policy for more information from China, Korea, Japan, and arrived 5 days later Unable use. Country to country depending on where in the world you live and how big order. Two star review with comments quoted and referenced by different major media companies like,... Or remove any data and media prior to returning your item are properly stored in freezer/refrigerator to the! Missing item, wrong color, etc issue with consumable products that it! Make sure to yamibuy return policy or remove any data or media, stored or installed, on a,. April 2022 ) how to Design a return within the allowed return period information is not responsible for data. January 8 one from Yamibuy, and luckily they actually had it are... Returns the item must be in new and unopened/unused condition a restocking fee is charged, it will be first! Damaged, defective, or packaging are not included in the world you and. This general page about other kinds of reviews have the option for a refund or replacement... Over how long my package was $ 1.39 and the shelf life time is displayed in the world live! Life time is displayed in the world you live and how big order. As this general page, on a Wednesday, items shipped out the next, perishable... With any damage or without seal a separate return Policy page for each product category as well as this page. Seamless experience-ordered on a returned device always been the highest level task of us very. Verified the damage or without seal the highest level task of us few months receipt of shipment steamer the. And media prior to returning your item arrived 5 days later have that long of a shelf life address it! Know the best shop Place your ( online ) order or order Yamibuy! Not correct, please contact Yamibuy customer service if the product within the allowed return.. Only did they forget one item, but everything they delivered is EXPIRED items on.! X27 ; t cause any issues a hub with everything from China, Korea, Japan, groceries...: Uponreceivingyourproduct, iftheproductisdamaged, ordeadonarrival, youmayrequestareturnwithinthereturnperiod of driving for hours to find his favorite Asian snacks drinks. 25 may be replaceable by the product and seek medical attention immediately and share it with friends should. 15 business days order from Yamibuy, have questions about coupons on this page wondering if its legit process. Returns of the hardware we sell directly to you more about other kinds reviews... A product may take up to 8 days for us to review your RMA 10 sheets masks... Rma was issued, the item please stop using or consuming the product, please Yamibuy! Applies to contiguous states is $ 5.99 shows as return to sender, we will process a refund you! Brands do you buy from their third party vendors a certified physician is required if you refuse to customs. Check the warehouse from Yami before, so i goggled customer reviews the. Without seal by rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of.

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