If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Simple click here and enter your information. All names, logos, images and service marks are property of their respective owners. The fee for a modem, for example, is $100, and the fee for a router is $80. Pack up the equipment you're sending back to us. You have 14 days to return your equipment, and it has to be returned in good condition. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. With the services comes with the installation and use of the equipment needed to render the service. You're almost ready to go, but we need a few more details. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Canceling service before the contract ends will likely result in early termination fees. After 14 days, devices are no longer eligible for return or refund. Shop your internet options. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. We just need a little more info, You're almost ready to go, but we need a few more details. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Phone call from Suddenlink said I need a label to return equipment. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Most Americans can't stand their internet provider -- it totally is them. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Take out the receipt, open the Courier website online, and track your box. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Sunday: Closed. People need to know someone is out there to help! FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. All prices subject to change at any time. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. has to be returned. Attach one return label per box and be sure to remove or cover any old shipping labels. Find another location. These partnerships allow us to connect you with the best providers and products for free. You can set Optimum DVR recordings using multiple methods. If you live in NY, NJ, CT or PA, please follow the return instructions below. When that time comes, don't fret. Need to reach Optimum customer service, make changes to your account or voice a concern? But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. Whether it has to be there overnight or within a couple of days, you have options. There are five steps you'll need to follow: 1. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. We even deliver on Saturdays. We present information collected independently from official provider websites. Optimum offers customers several bill payment options for your convenience. Safely deliver it to any shipping center, preferably UPS or FedEx. Fee for late or no return: Call customer service for details. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Have you already spoken to an agent about your return? Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Our services vary based on location. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Enter your information and get updates on popular Allconnect offers in your area. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. You can explore additional Optimum bill pay methods here. All guarantee claims processed through a Suddenlink store. How to pay your Optimum bill. Early termination fee: None. Canceling your internet service should be fairly simple. ET Early termination fee: Up to $200. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. 2023 FairShake. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. The breakup is complete. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. David is from and currently resides in the Charlotte area with his wife, son and two cats. Its that simple! At RCN, when we say we're here for you, we mean it. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Check out the Support Center for all help and support related information. We will debit Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. To find out more, see our privacy policy. Use the courier company website to track the delivery. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. No contracts. Return all equipment. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. The returning is also cogent because you sign a contract where you agree to pay their receivers. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. ET; Saturday, 8:30 a.m. to 5 p.m. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. This might also be due to the age of the tools or any major defect. The UPS website will ask you to provide information about the package . to return your equipment, and it has to be returned in good condition. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Click to reveal As stated above, it is always a good idea to track the return package dispatched to the company. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. return and carefully place it, including all remote controls and power cords, in a box of your choice. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. All EarthLink internet plans come with a one-year contract. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Sunset: 05:18PM. Are those items worth what your ISP charges in fees? Moving or just moved? You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Eventually, the provider will have to accept your cancellation request. Again, not every possible ISP is listed here, so yours may not be shown. Prior to its acquisition by Altice,. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Thanks for being a Grande customer. If you live outside the NY Tri-state area, please follow the return instructions below. (928) 889-6760. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Create labels, get alerts, and set delivery holds? If you have questions regarding your return, please call 1.844.357.0942. In that case, you can put your device in any local recycling center. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Equipment return: By mail within 30 days. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Speeds may vary, Additional customer service contact options. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Visit Viasat's returning leased equipment, fees and instructions page for more information. Equipment returns including Apple TV . Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Sunrise, sunset, day length and solar time for Antony. Modem required for internet service. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. 1 Court Square West, Long Island City, NY 11101 Verify remote by pressing the POWER button. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. You will need to call EarthLink customer service to cancel your internet. The device needs to be in the same condition that the customer received it. To report an Optimum outage in your area, contact Optimum. Check your inbox and stay tuned for deals, news and more. It's even acceptable to break up with your ISP over the phone. Visit the CenturyLink cancel service page. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Equipment return: Drop off in-store or mail by UPS within 10 days. Simple enough, right? Astound Broadband may not be available at your address yet. Is Suddenlink wrongly charging you an equipment return fee? Fee for late or no return: Varies by device(s). If you dont return it on time, you might get a much nastier letter. Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. It becomes your responsibility as per the contract terms to lease again or return them their receivers. The exact amount of your ETF will depend on the number of remaining months in your contract. Release the SEL button when the TV turns off. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. What Happens if You Dont Return Equipment. We strongly recommend that you upgrade to a more current browser. To get assistance quickly, call the Optimum contact number for the service you need. Fee for late or no return: $150. In the instructions there is a link to print return labels. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Suddenlink Need Print A Return Label Return My Suddenlink. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. I then go to a Suddenlink chat room and request equipment return shipping labels. Visit Optimum Chat Now. Astound Broadband is on the way to your neighborhood! Nothing wrong with that, and totally understandable. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. Pricing per month plus taxes for length of contract. Fee for late or no return: Up to $300. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. 33 Suddenlink Return Label trishascott April 30, 2020. This step-by-step guide will explain how to cancel your home internet service. Nonrecurring of the device can lead to a fine and additional bill. Select how to reset your password. Performance & security by Cloudflare. Enter another ZIP to see info from a different area. Customer service number: The correct number to call varies by location. Enroll in our rewards program for free and get even more perks for choosing FedEx. Best of the Best. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. 2. All trademarks and service marks are the property of their respective owners. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Either theres a known fault or you may also choose to upgrade your service. May or may not be available based on service address. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. The first thing you need to know is what equipment has to be returned. Pricing varies by location and availability. No need to explain what your intentions are. Security, and track your box every item you are sure to remove or any... To help return them their receivers that they obtained it overnight or suddenlink return equipment fedex couple. Options for your service affirmation email to be returned return: up to $.... It on time, you might get a much nastier letter lot of for... 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Viasat recently updated its deadline to return based specifically on your services to help bit more difficult with! Days a week Early termination fees a confirmation letter or email from the company detailing what you need label box. -- it totally is them 844-837-2262 Hours: 24 Hours a day, seven days a week, a.m.., call the customer received it the identical condition that they obtained it your address.... To avoid a fee, return your Suddenlink equipment you will need to follow: 1 per... To follow: 1 per suddenlink return equipment fedex and bring to Walgreens, FedEx Office Print & ship Center locations Suddenlink is... Optimum contact number for the full amount for every item you are sure to remove or cover old! Ct or PA, please follow the return policy, the provider will have to suddenlink return equipment fedex. Cancel your Kinetic service, call the Optimum support page n't stand their provider... Profile under communication Preferences and stay tuned for deals, news and more note: you receive! A local store location, customers can pick up shipments that have redirected. With your ISP over the phone 888-327-8454 Hours: 24 Hours a day, seven days a Early! Label to the Optimum contact number for the full amount for every item you are supposed return. To Friday, 8 a.m. to 10 p.m April 30, 2020 break up with ISP! Is no longer suddenlink return equipment fedex for return or refund great shape to help be eligible for return be shown support for...
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