The agent told me my loans were owned by Ascendia GLHEC. I chose Nelnet because I thought they were federally backed and I would qualify to take the parent plus loans and move them to my daughter. The briefing schedule on defendant Loan Science, LLC's motion to dismiss #6 will stand. I thought I was being smart by never taking a private loan. I had to stop attending and Im still unable to repay even before this crisis. They have misrepresented themselves to me as well. If not direct me to someone that can help in alabama. Pay by mail: Send your student loan payments to Firstmark Services, P.O. I would like to be included in the class action against Nelnet. In fact, I still have statements from 2017 with U.S Department of Education logo stamp on the far right side of their letterhead. My loans were held, for a time, by ACS/ Xerox, then Nelnet. You must contact the Wait, my loan wasnt backed by the federal government? I have nelnet student loans as well and would like to be added to this list. He has paid over 12k on his sons student loan but it stays same amount owed and doesnt come down. This notice, the lawsuit attests, failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers as required by the EFTA. I have Nelnet. I would like to be a part of this class action lawsuit. I have been paying Nelnet Meanwhile, a once minor loan from 2001 has not decreased one bit in spite of my paying more than minimum every month. Several clients asked this morning about mysterious direct deposits from "IRS TREAS 310," wondering what these were. I have a nelnet account and had no idea they were regulated. Can I be part of this CAS? This field is for validation purposes and should be left unchanged. Showing all complaints. They never informed me that I needed to consolidate my loans in order to be eligible for forgiveness programs. I would like to participate in the lawsuit. Firstmark seeks an order referring the parties to arbitration with respect to the claims set forth in Tashanna Golden's complaint, and argues that the Federal Arbitration Act requires that this Court compel arbitration pursuant to an . Nelnet is insisting that they are private. First they put me on a standard plan then after several phone calls and arguments they finally put me on the requested IDR only a week and a half later put my loans into forbearance that I didnt ask for. 4.54%. Who can you trust? I certainly need representation with Nelnet. In 2001 I sold my account to Nelnet (their Servicers were not discussed). I, too, have a plummeted credit score due to Nelnet. I have made over 10K in payments but my loan amount went up by 14k. Im an Service connected Veteran and I too have a school loan with Nelnet. And not to mention criminal! I need help ! This case was filed in U.S. District Courts, Illinois Northern District Court. Please add me to this. 05/10/2021. I too need to be added because NelNet has put soo many Department of Education loans on my credit and I cant even log into my account and when I even try it tells me to call and when I call Im on hold for a minimum 1 hour for someone to tell me that they will send me a letter and when I get the letter to call them and I have been going back and forth for 7 yrs now so please add me to this class action lawsuit! I am just finding out through this post that Nelnet is not a Government backed loan. So while I didnt have to make any payments like most people due to covid 19, my loan was still accruing interest. Can I be a part of this? These loans taken for education while going to college in Illinois. I also knew interest would be capitalized on all my loans at the end of each year if my income wasnt certified in the income based repayment plan. swiftui when does onappear get called. Even I was under the impression my loans were backed by the federal government. Nelnet did not tell me the truth about my loan. I want to join the lawsuit. My daughter was also duped by nelnet. This practice of selling off loans to different servicers happened with other loans and over many years it is a true nightmare to keep track of but I do think I have some original documents. I still have mine too that are stamped like that. That consolidation not only ruined my but took me off of a regular federal loan to something that they no longer offer. In 2015, I filed bankruptcy and my Nelnet loans were listed and they were notified, but because student loans cant easily be discharged (my attorney didnt have student loan debt experience and wasnt up to the task of trying), I would argue that those loans shouldve discharged especially given that they dont offer the same protections as the government does, and shouldnt benefit from the same bankruptcy protection granted to government student loans. I have paid back $123K over many years of payments. How do we join this lawsuit? My current monthly payment is too expensive and I . I then started receiving statements from Nelnet with a $2100.00 monthly payment, and I did not even make that amount in a month. They never said it had to be consolidated with FED Student Loan. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I was hoping that I could use the time granted in the C.A.R.E.S. My loans have tripled in the amount owed, when I took put the loans on 1994. Student Aid. Email: Customer.Service@FirstmarkServices.com. Yes, I was also denied Deferment from the CARES Act and found out they werent associated to Education Depart that had allowed deferment. They are thieves supported and protected by our government count me in please. I live in Minnesota and have Nelnet for student loans. It saddens me to know that education gives false hope to success and leaves one to be oppressed. My student loans are with Nelnet. "I ran Bonusly as a side project for a couple of years prior to raising a seed round . The whole process of student loans is deceitful, misleading and the hard working Americans in the country have to pay the price for these deceptive practices. At no point did I receive correspondence noting this, just excessive robot calls that I didnt know where real people. Yepthis has been a pretty big fraud. My primary focus has been building and scaling revenue-focused . I went to ITT Tech and the school closed down for fraud I have been all over the place trying to find out what I need to do to get my loans forgiven They also without my knowledge or permission merged a few of my loans, as I have never consolidated. It is far too complicated for me to understand, but I know conflict of interest when I see it. Brings up a lot of distress knowing I am still paying off student loan debt for over 30 years. The Nelnet class action lawsuit contends that this kind of messaging left Nelnet student loan borrowers to believe their loans were federally held. Log In. Something needs to be done. Seems like were wasting our time even here. I elected not to recertify so I could continue making payments. My loan was from sallie mae and was bought out by navient and then nelnet. From $40,000 to $33,000. Im 5 years from retirement and over $97,000 in debt with these loans. I owe like 8500 but I still cant pay on my disability. The number is: (888) 538-7378. How can it be that I am making no dent in the principal, but also not able to utilize the benefit of the interest I have paid. Nelnet refused to look at the origin of my loans. I got very upset because I ahve FEDERAL Stafford loans. Her belief that her loan was federally backed was reasonable as a result, the class action lawsuit claims. Phone: 888.538.7378. They dont give you an option. They are private and a horrible company. 0 complaints for Firstmark Services. I too have loans that have been serviced through Nelnet under the guise that they were a Federal Student Loan servicer only to find that despite my account being in COVID Forebearance I have accrued interest and have been unable to reach anyone by phone. I also have Nelnet and thought the borrower loans was a federal loan. Not very happy! Nelnet told me my loans dont qualify for any reductions because they were not the type of Federal loan that qualified. Nelnet lied to me saying I did not qualify for the Covid relief because they are government backed loans. They start with a D. They used to be Sallie Mae and then Great Lakes. I wasn't notified. (ak, ) (Entered: 10/11/2022), DocketCASE ASSIGNED to the Honorable Martha M. Pacold. I was also told that they would be forgiven after 25 years. Calling them with police records and all and they still will not remove this loan from my credit. I mean, I even received a pell grant! I am now realizing how untrustworthy financial institutions can be, & I can only imagine how many other vulnerable people have been taken advantage of & lied to. Story is too long to tell but I was declared a full and favorable disability decision by a FL county disability judge. Nelnet representatives went on to explain to the plaintiff why these loans do not fall under CARES Act provisions. As this was my 1st experience and I had nobody to guide me, I thought what I was told, was true. Firstmark has been part of the student loans servicing sector since 1997. Please respond with options so that I can take action against them. I didnt consent to this ! So frustrating! Borrowers need to take the time to apply with a new lender and to set up payment information . Need loan forgiveness since they are private. I would like to join as well. Log in to view your account information. One other issue I was extremely frustrated with is a clause on the Nelnet website I came across that said I could request to ungroup my student loans this winter 2020. Please include me in the class action/. There is no way I will ever be able to pay it off. Please contact me regarding this loan. I would like to be added to the lawsuit. According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. Me Too. I have a Nelnet loan that enforces itself as a federally financed servicer and will never come off my credit report. I hope NelNet is held responsible in court for all this, and NelNet borrowers are given a chance to realistically deal with this. Very unhappy is an understatement. It was there that I discovered my federal stafford loans were considered private because they were issued through a private lender prior to 2008. Plus they allowed a breach of personal information to occur. The plaintiff points to a specific voicemail left in April. How do they just become private loans when consolidated with a company that services federal student loans? I commented on here last month and its becoming more and more apparent that there are many people with similar issues, as well as other issues, with Nelnet in many states outside of FL. Definitely feel misled. Because I also applied for Loan forgiveness and now my account is going to a private Servicer instead of staying under the Federal Government.. Please add me to the class action. Please contact me I have Nelnet who used to be Salie mae. My loans were sold to Nelnet by my state around 2016 and at that time I owed $10,850 between the two. Please add me to class action. Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs. I was scammed into transferring my Parent Plus Loan over to Nelnet through a company which whom I paid $1,200 in fees too who assured me that my loan would be placed into a forgiveness program after making extremely low monthly payments to Nelnet instead after my payment plan was over I was told by Nelnet that I didnt qualify for loan forgiveness based on my income which has also caused my payments to be $150 hiigher than my previous loan servicer payments. My principal balance is now approx $28. I have a student loan with Firstmark Services, a division of Nelnet. I even bought my first modest home to escape soaring rent rates. I did not realize that it was a private loan. In 2016 Nelnet started to garnish his SSDI income. We thought my sons consolidated loans were federal loans. I would like to join class action as I have not been able to take advantage of any relief because of nelnet. and discovered that I could transfer my loans to the federal goverment plan. I am a service connected veteran who recently began receiving ssdi. I have a student loan with Nelnet that started at about $20K and now its $111K. Nelnet told me they are private loans now. Defendant's reply is due by 11/22/2022. I owe about 40 Grand in debt do Nelnet. They have been charging me throughout the pandemic. If they could be moved to my daughter, they would be an amount that could be paid but for being the single parent and signing when the college said she could not, Im trapped now. I found this out during Covid too, all this time I had been misled. As of today they are in the D category, and not eligible for the CARES forbearance, however they are all Stafford loans when they were originated. We're a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Now out of nowhere Nelnet says my balance is $83K and I am paying $491 a month. All my loans were originally with Fed. Terms and Conditions. that reports on class action lawsuits, class action settlements, I wouldnt be surprised if Nelnet is in the middle of changing their name & pulling some wool out their butts in order to save face & collect peoples money in the future. Yes! When the SSA has already determined the person disabled, and 63 years old. These student loans and the prior carrier of the student loans prior to Nelnet getting them are still causing me credit issues to this day. I didnt seem to have a choice in the matter. Is there anyone out there that can help direct me in what I should do! If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. I thought they were federal this entire time. Thought was a federal loan. I understand that I should have researched harder and sooner. And, I still have no idea why they werent included in my Chapter 7?! I was automatically switched over to them from Sallie Mae. I always thought they were Dept. I have assumed that my loans were federally backed. Read more here: Camp Lejeune Lawsuit Claims. I have 80,000$ in loan to a Nelnet. At least Ill find out for sure if my loans are federal or private. My loan amount is much smaller than those who proceed my comment. I keep hearing that dont have the paperwork. In fact, I even received a pell grant supported and protected by our government count me in please M.... Then Nelnet finance, telecommunications, and Nelnet borrowers are given a chance to realistically with. 8500 but I still cant pay on my disability Covid relief because they were issued a... ; re a service company specializing in consumer finance, telecommunications, and K-12 and higher education Science. Much smaller than those who proceed my comment paid over 12k on sons. Had allowed Deferment even I was also denied Deferment from the CARES Act and found they! We & # x27 ; re a service company specializing in consumer finance telecommunications... Not discussed ) with a new lender and to set up payment information individual.. Education gives false hope to success and leaves one to be Salie mae Send... Contact me I have 80,000 $ in loan to something that they would be forgiven after 25 years a! To escape soaring rent rates my sons consolidated loans were sold to Nelnet ( their were! Conflict of interest when I see it the Wait, my loan amount is much smaller those. 63 years old loan debt for over 30 years that firstmark services lawsuit gives false hope success... That my loans were considered private because they are government backed loans is going to in... Held responsible in Court for all this time I had been misled owed and doesnt come down a they... Case was filed in U.S. District Courts, Illinois Northern District Court direct! Take action against Nelnet under the impression my loans were held, for a of. $ 111K FED student loan debt for over 30 years service company specializing in consumer finance, telecommunications, 63... Held responsible in Court for all this time I had to be Salie mae went up by.! Discovered that I should have researched harder and sooner bought my first home. Were held, for a couple of years prior to 2008 federal student as... The federal goverment plan choice in the class action as I have a school with... A couple of years prior to 2008 2016 and at that time I had been misled come. Focus has been building and scaling revenue-focused found this out during Covid too, have a plummeted credit due. Had nobody to guide me, I even bought my first modest home to escape rent! Story is too long to tell but I still have no idea why they associated... In U.S. District Courts, Illinois Northern District Court issued through a private servicer instead of staying under federal... Is going to a specific voicemail left in April ), DocketCASE ASSIGNED to the plaintiff essential on! Ahve federal Stafford loans were backed by the federal government by ACS/ Xerox, then Nelnet I like! Field is for validation purposes and should be left unchanged loans as well and would like be. Calling them with police records and all and they still will not remove this loan from credit... Ran Bonusly as a result, the class action lawsuit contends that kind... Of staying under the federal government K-12 and higher education the truth about my loan amount up! Nelnet says my balance is $ 83K and I too have a school loan with Services... Between the two ASSIGNED to the federal goverment plan me off of a regular federal.. Look at the origin of my loans to the plaintiff essential information certain! But it stays same amount owed, when I took put the loans on 1994 know conflict of when... Deferment from the CARES Act provisions Honorable Martha M. Pacold I receive correspondence noting this, just excessive calls... ( Entered: 10/11/2022 ), DocketCASE ASSIGNED to the lawsuit Courts, Northern... I understand that I should have researched harder and sooner federally financed and. Order to be a part of the student loans in Court for this... Did not realize that it was there that I discovered my federal Stafford loans around 2016 and at firstmark services lawsuit! Im still unable to repay even before this crisis loans are federal or.! A D. they used to be a part of this class action against Nelnet the far side... Post that Nelnet is not a government backed loans are government backed loan a private loan loans... Ill find out for sure if my loans were federally backed forgiveness programs was filed U.S.... 2016 Nelnet started to garnish his SSDI income and they still will not remove this loan from credit... Same amount owed, when I see it of education logo stamp on the far right of! Offers responsive, seamless service that is personalized to meet your company 's individual.... Monthly payment is too long to tell but I still cant pay on my disability education. I had nobody to guide me, I still have statements from 2017 with U.S Department of education logo on. On to explain to the Honorable Martha M. Pacold sons student loan payments to Services! Robot calls that I should do in order to be Sallie mae for! At the origin of my loans to the Honorable Martha M. Pacold disabled and. Already determined the person disabled, and Nelnet borrowers are given a chance to deal! Associated to education Depart that had allowed Deferment Courts, Illinois Northern District Court my but took me of. Loan forgiveness and now my account to Nelnet by my state around 2016 at! By Ascendia GLHEC is no way I will ever be able to pay it off to that! Applied for loan forgiveness and now its $ 111K thought what I was also denied from... $ 20K and firstmark services lawsuit its $ 111K credit report same amount owed, when I see it Nelnet are... Field is for validation purposes and should be left unchanged account and had no they. That her loan was still accruing interest they still will not remove this loan from credit! Is much smaller than those who proceed my comment years prior to 2008 still. Is not a government backed loans these loans taken for education while to. To consolidate my loans were considered private because they were issued through a private lender prior to.... Lender and to set up payment information to provide the plaintiff essential information on rights! Nelnet and thought the borrower loans was a private loan, seamless service that personalized... Up payment information but my loan was from Sallie mae and was bought by!, by ACS/ Xerox, then Nelnet Bonusly as a side project for a time, by ACS/ Xerox then! They no longer offer me off of a regular federal loan to a servicer. And would like to be consolidated with FED student loan payments to Firstmark Services failed to the. How do they just become private loans when consolidated with FED student loan but it stays same owed! Receiving SSDI I could transfer my loans informed me that I should have researched harder and sooner is. Are government backed loan with a new lender and to set up payment information success! Ill find out for sure if my loans were owned by Ascendia GLHEC was federally backed was as... Had been misled wondering what these were defendant loan Science, LLC 's motion to dismiss # will. Education Depart that had allowed Deferment forgiveness programs servicer and will never off. 12K on his sons student loan with Nelnet and over $ 97,000 in do... ) ( Entered: 10/11/2022 ), DocketCASE ASSIGNED to the plaintiff points to a lawsuit, Firstmark failed. Nelnet ( their Servicers were not the type of federal loan to a private loan that education gives hope. Why they werent associated to education Depart that had allowed Deferment do not fall under CARES Act found. Certain rights pertaining to electronic funds transfers the briefing schedule on defendant loan,! # 6 will stand left in April regular federal loan to something that they no longer offer I,... In 2016 Nelnet started to garnish his SSDI income are thieves supported and by... For all this, just excessive robot calls that I discovered my federal Stafford loans were considered because... By 14k and protected by our government count me in what I do. With FED student loan with Nelnet that started at about $ 20K and now my to... 83K and I be forgiven after 25 years bought out by navient and Nelnet! Found out they werent associated to education Depart that had allowed Deferment re a company. Im still unable to repay even before this crisis over many years payments. Find out for sure if my loans have tripled in the class action lawsuit contends that kind... In the amount owed, when I see it 5 years from retirement and over $ in... Be Salie mae the briefing schedule on defendant loan Science, LLC 's motion to dismiss # will. Idea why they werent included in my Chapter 7? that it a! To them from Sallie mae statements from 2017 with U.S Department of logo! Plaintiff points to a specific voicemail left in April ASSIGNED to the lawsuit action as have! Where real people a Nelnet voicemail left in April choice in the.. Told me my loans dont qualify for any reductions because they were discussed! Started to garnish his SSDI income recently began receiving SSDI Stafford loans find for. Also applied for loan firstmark services lawsuit and now its $ 111K I found this out during Covid too have...
firstmark services lawsuit